Question 1

How do I install and use ZOOM?

Accepted Answer

To install ZOOM, please follow this link.(https://zoom.us/download)
For a step-by-step tutorial on how to use ZOOM, please check out this informative video. 
https://www.youtube.com/watch?v=hIkCmbvAHQQ

Question 2

How do I attend my first meeting through ZOOM?

Accepted Answer

Prior to your first meeting, you and your peer-tutor should've confirmed and time and date for your session. Your peer-tutor will then email you a custom link and meeting ID. Once the time arrives to attend your meeting, all you have to do is click on the link and attend your meeting :) please don't be late!

Question 3

Do I need to prepare anything prior to my first meeting?

Accepted Answer

To ensure a stress-free first meeting, please download ZOOM (https://zoom.us/download)prior to your session, and double-check your email incase there are any last-minute changes. Other than that, all your materials should be virtual and will not need to be printed. Although if you prefer to print your work, please let your peer-tutor know, and they will email you printable worksheets.

Question 4

Do my parents have to be present during my tutor sessions?

Accepted Answer

Your parents may join you if they'd like to, but it is not a requirement for them to be present.

Question 5

I'm unable to attend the schedule meeting with my peer-tutor, what should I do?"

Accepted Answer

If you are unable to attend your scheduled meeting, please contact your peer-tutor as soon as possible. You and your tutor can also discuss make-up sessions if you'd like to. If your tutor is unreachable, please email integrayouth.fywy@gmail.com.

Question 6

I'm uncomfortable with my tutor... can I change tutors?

Accepted Answer

We're sorry to hear that you feel this way.  Our top priority within this program is to ensure that you enjoy learning in this environment, and our goal is to make it a safe space for you. Please don't hesitate to email us at integrayouth.fywy@gmail.com if anything unacceptable has occurred, or if you would like to talk- everything will be kept confidential :)

Question 7

How many subjects can I sign up for?

Accepted Answer

You may sign up for as many different subjects as you wish.

Question 8

How many sessions can I have per week, and for how long?"

Accepted Answer

IntegraYouth aims to make our services as accommodating and flexible as possible, so with that being said, you may have as many or little lessons as you wish per week, for however long you’d like.

Question 9

How do you ensure the volunteer tutors are credible?

Accepted Answer

All of IntegraYouth’s tutors go through a 4-step process. They begin by sending us their most recent academic report card, followed by their resume. If they are knowledgeable in the area in which they wish to teach, they will then be directed through an interview. If it is clear that they demonstrate a genuine passion for teaching, will be committed to their responsibility, and follow by our same values, the prospective tutor will then receive an orientation at a separate date. Lastly, it is mandatory for all of our tutors to sign a contract form, regarding informational privacy between the student and tutor, and as well as their responsibilities.

INTEGRAYOUTH

Frequently Asked Questions